Why does Consistency Matter in Personal Injury Claims.

Most personal injury claims are not won or lost because an accident happened. They are won or lost because of what the evidence says happened afterwards, that is where claims begin to weaken.
A claimant reports severe pain, ongoing restriction and a recovery period that extends well beyond the expected range. Yet the medical records tell a less certain story. There may be limited GP attendance. Physiotherapy notes may record improvement earlier than the claimant now describes. Employment records may show a return to work. The claimant’s account during a medico-legal examination may not sit comfortably with the documents created at the time.